Your partner in navigating: your child’s disability journey

Paediatric Intensive Navigation Support (PINS)

Supporting you to find the best path for your child’s needs.

Navigating complex systems to secure the right support for your child can feel overwhelming. That’s where our Paediatric Intensive Navigation Support service steps in. Our experienced Navigators work alongside carers, offering expert guidance through the maze of government, community, and alternative services. Together, we’ll help you find the best options to support your child’s unique needs, ensuring access to essential services while empowering you to make informed decisions. Let us help you map out a clear path toward your child’s success.

Contact Us
Five women in a meeting room, four sitting at a wooden table with a laptop and notes, one standing behind them, smiling.

How we can help

NDIS Planning & Support

Assistance in navigating the complexities of the NDIS system, including understanding eligibility, preparing for planning meetings, and maximising funding for essential supports.

Education System Advocacy

Helping families access inclusive educational services and support for their children, including assistance with Individual Education Plans (IEPs), transitions between schooling levels, and advocating for necessary adjustments.

Accessing Allied Health Services

Providing connections to crucial allied health professionals such as speech therapists, occupational therapists, and psychologists, ensuring children receive appropriate interventions.

Early Childhood Intervention

Supporting families in accessing early intervention programs that offer developmental and therapeutic services during the critical early years.

Service Coordination Across Systems

Bridging the gaps between healthcare, community services, and disability support, ensuring that families have a holistic approach to meeting their child’s needs.

Navigating Government & Community Programs

Guiding families through various government and community programs, subsidies, and grants to access resources that support their child’s wellbeing.

Emotional & Peer Support

Offering resources for peer support groups and emotional support networks, helping carers connect with others who share similar experiences, and building a stronger support system for families.

Emergency & Crisis Planning

Assisting families in creating emergency care plans and ensuring they have a strategy in place for unexpected events or crisis situations.

See what our families are saying…

  • "Having the team at Ripple Ability guiding me through my NDIS application process has been absolutely amazing! Monique has such an extensive understanding of the whole process, she’s always very prompt in answering my queries, always in a relatable and reassuring manner. The whole process and amount of paperwork required looked very daunting to me, but Monique made it all achievable by explaining every step of the way and breaking down every task into a ‘to do’ list that was very easy to follow. I highly recommend Monique and the whole team at Ripple Ability, they are amazing!"

    ⭐⭐⭐⭐⭐ Marina Pedrosa

  • "I can confidently say that without Monique's support in the intensive peer support navigation space, I would have thought being able to meet my son’s needs as well as my own was impossible. She was my voice when I didn’t know how to use it. My son would not have the fantastic plan that he does without her, she has advocated for not only my son, but for me and I will be forever grateful."

    ⭐⭐⭐⭐⭐ Lauren O'Sullivan

  • "Claire, Monique and the team at Ripple have been an incredible support in our first foray into navigating the world of NDIS and therapies for our eldest. Their understanding of the systems and processes and their connections with therapists and services in the local community have ensured we have been well supported and received the assistance we need. We are so appreciative."

    ⭐⭐⭐⭐⭐ Julie Telfer

  • "The team at RippleAbility are knowledgeable, resourceful and passionate. I already had a good handle and understanding for my son's plan review but with Monique and the teams help, it took it to the next level. With plan preparation, writing a carer statement and coming to the meeting as an advocate we felt supported through the process and were able to fight for our son's needs with amazing results. Mostly we loved the personal approach with which the team embraced our Family. Highly recommend!"

    ⭐⭐⭐⭐⭐ Kellie D

  • "Ripple Ability has been a wonderful, resourceful company that has helped me so much with my grandson's NDIS Review Plan meeting. Monique attended the Review meeting with me twice. First time the NDIA Planner had not read any of the documents that I had sent in 7 weeks prior. Monique advised me to terminate the meeting immediately, and ask for a new date - after they had read the documents. Monique also suggested 2 therapists to attend the 2nd plan Review meeting. With Monique supporting, guiding, and providing direction during the meeting - with her expansive NDIS knowledge - we not only retained the original funds amount, but also got an additional 1/3 funds - from the previous Plan. I would highly recommend Ripple Ability to support you with your NDIS journey."

    ⭐⭐⭐⭐⭐ Shelley

  • "My experience with NDIS was stressful, confusing & unaccommodating. Despite voicing my concerns at the review. My son’s 2 plan was just as confusing and unaccommodating except now it was planned managed. Monique at RippleAbility, not only explain the plan but also told me so many things I was able to purchase to help with son every day living. She informed how I was about to order everything but set it up so the plan manager has to pay. RippleAbility help a great deal with my S100 too. Monique is sweet, friendly and an amazing listener. She completely understands what it’s like to be a parent with a special needs child. Although I have only interactive with one other staff member, they portray the same kindness & understanding nature. I cannot recommend RippleAbility enough. I felt I was drowning in a sea of paperwork. I did not understand and nobody seem to be able to help me despite asking many. And then I met Monique at RippleAbility."

    ⭐⭐⭐⭐⭐ Belinda Logan-Dean

Frequently Asked Questions (FAQ)

We've put together some commonly asked questions to give you more information about Paediatric Intensive Navigation Support and the service we offer. 

If you have any questions that you can't find the answer to, please reach out to us at info@rippleability.org (we are always happy to help!).

  • PINS is a unique service designed from the ground up by RippleAbility to help families navigate the complex landscape of support services for children with disabilities.

    We guide you through accessing the best available services, including NDIS and community programs, to meet your child’s specific needs.

  • Our dedicated navigators work closely with you to identify the most suitable services for your child. Whether you’re seeking educational support, therapy services, or help with accessing NDIS funding, we ensure that you receive personalised guidance tailored to your family’s unique needs.

  • No, a formal diagnosis is not required to access PINS. Our service is available to all families who need assistance navigating support systems for children with developmental concerns or disabilities, diagnosed or undiagnosed.

  • Our navigators assist with navigating mainstream services like education and healthcare, as well as disability-specific supports such as the NDIS. We help ensure your child can access therapy, early intervention, and other essential supports available through these systems.

  • Getting started is simple. Reach out to our team, and we’ll begin by assessing your family’s unique needs and identifying the services that will benefit your child the most. Our goal is to work closely with you every step of the way.

  • PINS is more than just a navigation service – it’s a partnership. Our team provides comprehensive support that covers a range of areas, from healthcare and education to NDIS plan management. We ensure that all decisions are client-centred and made with your child’s best interests in mind.

  • While we are based in Mandurah, WA, we aim to provide PINS services across Australia via tele-support. We can assist families in metropolitan, regional, and rural areas, ensuring access to the best possible care for your child.

  • By connecting your family with the right services, PINS ensures your child receives the developmental support they need, whether it’s in early childhood intervention, therapy, or inclusive education. We aim to help your child reach their full potential.